MARKETING FOR PLUMBING
Lead generation and follow-up for plumbers
Most plumbing calls are urgent. A homeowner with a leak calls two or three plumbers and books whoever answers first. If you are under a sink when the phone rings, that job is usually gone within minutes. We set up the system that replies instantly, flags emergencies to you, and keeps bigger quotes like water heaters and repipes from going cold.
Where plumbing companies lose jobs
- Emergency callers hang up and dial the next plumber
- Water heater and repipe quotes sit unanswered for weeks
- Happy customers never get asked for a review
What we set up
- A text back within seconds when you miss a call, so the caller does not move on to the next contractor
- Website, Google and Facebook inquiries landing in one inbox with an alert to your phone
- Quote follow-ups that go out on a schedule until the customer says yes or no
- Review requests after each finished job, sent only to customers who can be texted or emailed
- One CRM for leads, quotes, jobs and invoices, so nothing lives on sticky notes
- After-hours replies that tell the caller exactly when you will call back
- Job templates for your common work: water heater swaps, drain clearing, fixture installs
- Before and after photos attached to each job and invoice
Questions
What happens when I miss a call?
The caller gets a text from your business number within seconds saying you got their call and when to expect you. You get an alert with their number so you can call back between jobs.
Do you guarantee a number of leads?
No. Anyone who guarantees lead numbers before seeing your business is guessing. We fix how fast and how reliably you answer and follow up, which is where most plumbing companies lose jobs.
Can customers book online?
Yes. You choose instant booking into open slots, a request you confirm, or both.