RESOURCES
Guides for home-service business owners
Plain-English guides on answering leads faster, following up on quotes, getting reviews and texting customers the right way.
How Fast Should a Contractor Reply to a New Lead?
Why reply speed decides which contractor gets the job, and a simple setup that answers every inquiry within minutes even when you are on a job.
Missed-Call Text-Back for Contractors: How It Works
What missed-call text-back is, how to word it, and the basic rules to follow when you text people who called your business.
How to Get More Google Reviews (Without Breaking Google's Rules)
A simple, rule-following way for home-service businesses to ask every customer for a Google review and reply to the ones you get.
A Simple Quote Follow-Up Schedule That Wins More Jobs
How often to follow up on an estimate, what to say, and when to stop, for contractors who send quotes and then hear nothing.
Local SEO Checklist for Home-Service Businesses
A practical local SEO checklist for contractors: Google Business Profile, service pages, city pages, reviews, citations and tracking.
Texting Customers in Washington: The Basics for Contractors
The basic rules contractors should know before texting customers in Washington State: consent, opt-out, quiet hours and carrier registration.